Report: Evaluation of Glen Burnie District Court Self-Help Center (Maryland 2012)
This is a comprehensive evaluation of the Glen Burnie District Court Self-Help Center that helped lay the groundwork for Maryland now completely statewide and all court levels centralized self-help, see more at https://mdcourts.gov/selfhelp.
Year published:
2012
Document Author:
Maryland Administrative Office of the Courts
Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)
This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents:
The Work Group on Self-Representation in the Maryland Courts .....................................1
Aiding the Self-Represented in Navigating the Judicial System.........................................4
Current Efforts and Initiatives..............................................................................................4
Year published:
2007
Document Author:
Maryland Judiciary
Reports: Statewide Evaluation of Court ADR (Maryland 2013)
The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to Marylanders. The research was led by the Administrative Office of the Courts and funded in part by a grant from the State Justice Institute. The page may be accessed at https://mdcourts.gov/courtoperations/adrprojects.
Year published:
2013
Document Author:
Maryland Judiciary
Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program (News 2017)
A new study by the American Bar Foundation (ABF), National Center for State Courts (NCSC), and supported by the Public Welfare Foundation, confirms the efficacy of a new solution to the growing access to justice crisis in American civil courts.
Year published:
2017
Document Author:
Thomas M. Clarke; Rebecca L. Sandefur
News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)
The Washington State Supreme Court (courts.wa.gov) and the Washington State Bar Association (wsba.org) created an innovative program to expand the provision of legal services. Limited Licensed Legal Technicians (LLLTs) represent a new legal role that builds on the capabilities of traditional paralegals and operates without supervision by lawyers. LLLTs primarily help customers fill out legal forms and understand legal procedures.
Year published:
2017
Document Author:
Thomas M. Clarke, Rebecca L. Sandefur
Presentation: GIS for Justice Workshop with Tip Sheet for GIS Analysis (NLADA 2017)
"GIS for Justice: Using a Tools from Outside the Lawyer's Toolbox"
Year published:
2018
Document Author:
Alison Davis-Holland with input from Nancy Kinnally and Camille Ward
Presentation: Know Your Users - The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)
The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois. “User experience and thinking about our users helps increase efficiencies, helps us know what we don't know, and helps us better plan for future responding to the needs of our actual users,” states Danielle Hirsch, Assistant Director of the Civil Justice Division of Administrative Office of the Illinois Courts. SRLN is proud to be able to support process simplification.
Year published:
2017
Document Author:
Alison Davis-Holland, Danielle Hirsch
News: Interactive story map shows hurricane impacts and Florida’s vulnerable populations (Florida 2017)
The Self-Represented Litigation Network (SRLN) helped The Florida Bar Foundation create a new data resource that reveals the impact of Hurricane Irma on Florida and the vulnerable populations who could potentially need civil legal aid in the recovery, and generally. With our Geographic Information Systems (GIS) expertise, we worked with The Foundation to develop an interactive story map that provides access to geospatial data from FEMA, HUD, the CDC, the U.S.
Year published:
2017
Document Author:
Alison Davis-Holland
SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinking practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we see that sustainable innovation in the access to justice space happens when design thinking is adopted and implemented in our core practices, and when that happens we can effectively identify where technology can offer scalable, sustainable and accessible resources.
Year published:
2017
Document Author:
Katherine Alteneder, Eduardo Gonzalez