Unbundling

See All Topics

The American Bar Association hosts an extensive Unbundling Resource Center. As part of that effort, they prepared this excellent Fact Sheet on Unbundling, also called Discrete Task Representation, or Limited Scopes Services. The Fact Sheet is reprinted below:

What is Unbundling?

Unbundling refers to the practice of breaking legal representation into separate and distinct tasks. Think of unbundling as an a la carte option for legal services, where, instead of handling an entire case from start to finish, a lawyer may handle only certain parts. For instance, a lawyer may provide legal advice and prepare pleadings, while a client handles all other tasks in the case, including filing court documents and appearing at hearings. Unbundling is also known as “limited scope representation,” “limited scope legal assistance,” “limited assistance representation” and “discrete task representation.” The terms are often used interchangeably, but all refer to the same practice. It is sometimes called “limited representation,” but this term misses the point: it is the scope of the representation that is limited, not the legal assistance.

Who benefits from unbundling?

Unbundling has the potential to benefit lawyers, their clients and the courts. Through unbundling, lawyers have the opportunity to obtain clients who would otherwise represent themselves; lawyers reach an untapped market and generate additional income. Unbundled legal services increase collectibles and reduce the risk of malpractice. Clients benefit from the legal expertise of lawyers, while paying only for those services that they most need. Courts also stand to benefit from unbundling: unbundling clients are often better prepared for court, saving staff time and resources compared to those who self represent with no assistance from a lawyer.

Is unbundling ethical?

ABA Model Rule 1.2(c) governs unbundling. It states, “A lawyer may limit the scope of the representation if the limitation is reasonable under the circumstances and the client gives informed consent.” To date, 41 states have adopted the Model Rule or a substantively similar rule. Nearly twenty states have adopted rules that provide additional guidance on unbundling, addressing issues related to ghostwriting, communications with opposing parties and their counsel, limited appearances and service. The ABA's Unbundling Resource Center provides a list of which states have adopted Model Rule 1.2(c), or have rules that provide additional guidance. Unbundled services are not a short-cut or second-class services. Lawyers who unbundle must provide competent representation, and must follow all other ethical and procedural rules in their jurisdiction.

When is unbundling appropriate?

Unbundling is not appropriate for every case or every client. The lawyer must determine if the representation is reasonable under the circumstances, and must ensure that the client fully understands the limits of the representation.

How can Bar Associations help?

Bar associations are essential to create a local culture of high-quality and accessible unbundled services. While most Bar Associations focus on providing ethics opinions or CLEs, few actually take steps to help integrate unbundling into the service delivery continuum of their state. As far as we know, only one state, Alaska, has created an unbundled section that serves the dual purpose of 1) ensuring ongoing ethical education, and 2) supporting member practices by creating a list that can be distributed by the court’s self-help center.

More Information

To find out more about unbundling, visit the following resources: ABA Pro Se/Unbundling Resource Center, free Training Materials and Risk Management Materials. See also SRLN Brief on Integrating Unbundled into Self-Help Services.

 

Report: Alternative Legal Service Providers: Understanding the Growth and Benefits of These New Legal Providers (Thomson Reuters Legal Executive Institute, Georgetown University Law Center, and the University of Oxford Saïd Business School 2017)
In the 2010's, the legal marketplace saw an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range of legal and legal-related services. In 2017, by contrast, consumers of legal services found themselves the beneficiaries of a new and growing number of nontraditional service providers that are changing the way legal work is getting done.
Year published: 2017
Document Author: Thomson Reuters Legal Executive Institute, Georgetown University Law Center for the Study of the Legal Profession and the University of Oxford Saïd Business School
Report: Sargent Shriver Civil Counsel Act: Report to the Legislature (Judicial Council of California 2020)
On Monday July 13, 2020 at noon eastern, the SRLN Research Working Group hosted a presentation by Bonnie Hough of the California Judicial Council and Kelly Jarvis of NPC Research who reported on the major, multi-year research produced as a result of the California Sargent Shriver Civil Counsel Act. Commencing in fiscal year 2011–12,  the legislation funded research and legal representation in housing, child custody disputes, domestic violence, a guardianship/conservatorship.
Year published: 2020
Document Author: Judicial Council of California
Resource: Michigan Bar's Limited Scope Tool Kit (Michigan State Bar 2020)
The State Bar of Michigan's Practice Management Resource Center has a dedicated Limited Scope page that provides comprehensive guidance materials on limited scope representation in a Limited Scope Tool Kit. The tool kit provides practice guidance, court forms, and sample forms for lawyers, linked below and attached to this page.
Document Author: Michigan State Bar
Resource: Florida Law Assistance at Reduced Expense (FLARE 2018)
Jacksonville Area Legal Aid's (JALA) Florida Law Assistance at Reduced Expense (FLARE) program provides moderate income families with legal help at a reduced expense. FLARE works with local attorneys to make sure that high quality legal services are available to individuals who may not be able to pay the standard rate to hire an attorney.
Document Author: Jacksonville Area Legal Aid
Resource: Chicago Bar Foundation Justice Entrepreneurs Project (CBF 2013)
Launched in 2013, the Chicago Bar Foundation's Justice Entrepreneurs Project supports innovative and socially conscious lawyers building practcies offering predictable pricing and limited scope services. The program is built on Community.Lawyer and functions as a platform for attorneys to match with the public.
Year published: 2013
Document Author: Chicago Bar Foundation
Resource: Chicago Bar Association's Limited Scope Panels (CBA 2017)
The Chicago Bar Association's (CBA) Limited Scope Referral Panels are lists of experienced private attorneys offering limited scope representation among their service offerings. The area of law the panels cover are landlord-tenant, domestic relations, and debt collection/consumer. The program is aimed to provide "DIY litigants" affordable services when they cannot afford the cost of an entire case or prefer assistance with only parts of their case. The CBA require participating attorneys to meet certain minimum requirements before they are included in the referral program.
Year published: 2017
Document Author: Chicago Bar Association
Article: Limited Scope. (Almost) Boundless Opportunity (ABA 2019)
In the article, Limited Scope. (Almost) Boundless Opportunity, Jessica Bednarz and Samira Nazem offer perspectives that highlight the advantages of utilizing limited scope or unbundled legal service options to address legal needs and expand access to justice.
Year published: 2019
Document Author: Jessica Bednarz, Samira Nazem
Report: Better Access Through Unbundling Post-Conference Report (IAALS 2018)
On October 26 - 27, 2017, the Institute for the Advancement of the American Legal System (IAALS), in partnership with the American Bar Association (ABA) hosted the Better Access through Unbundling: from Ideation to Implementation Conference. IAALS published the post-conference report on August 16, 2018. The below excerpt introduces the report.
Year published: 2018
Document Author: Natalie A. Knowlton, IAALS
Resource: Sample Unbundled Attorney Engagement Agreements (Multi-State 2020)
Below is a collection of sample forms for unbundled attorney engagement agreements and materials related to unbundling legal services. This is a sampling of state resources, additional information for each state can be found on the American Bar Association's Unbundling Resources by State webpage.   See also SRLN's Unbundling page for additional resources.
Year published: 2020
Document Author: SRLN
Session: Limited Scope Services: A Core Part of 100% Access (LSC ITCon2019)
The following session was held at the Legal Services Corporation's Innovations in Technology Conference 2019, New Orleans, Louisiana. For more information, including access to previous conference materials, visit the LSC's Innovations in Technology Conference page.  
Year published: 2019
Document Author: Katherine Alteneder, Marguita Green, Jessica Bednarz, Dave Aarons