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Article: Designing Digital Services for Equitable Access (McDonald 2021)
In 1995, the U.S. National Telecommunications Infrastructure Administration was the first government body to empirically document the existence of the “digital divide”—the gap between those who do and do not have ready access to internet service. The NTIA report assumed that there was “an” internet and that fixed-line broadband to a personal computer would be the common denominator technology to enable access. But the world didn’t primarily adopt fixed-line broadband. Instead, mobile phones and the mobile internet became the primary mode of access.
Year published: 2021
Document Author: Sean McDonald
SRLN Digital Divide State Dashboards
The following links provide a breakdown of the availability, speed, and cost of broadband for the states listed. To find out how to have your state added, please contact info@srln.org.
Year published: 2022
Document Author: SRLN
Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)
The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote and virtual operations. These principles are intended to help courts embrace online platforms that proved critical to pandemic responses and remote readiness, and to ensure technology solutions are appropriately adopted as they become long-term fixtures in the court system.
Year published: 2020
Document Author: National Center for State Courts
Resource: Compilation of Digital Divide Resources 11/11/20(NCSC 2020)
The National Center for State Courts has produced numerous documents to assist courts in responding to the pandemic. The attached is a Compilation of Existing Resources as of November 11, 2020.
Year published: 2020
Document Author: NCSC
Resource: Open Referral Initiative (Open Referral 2014)
Open Referral develops data standards and open source tools that make it easier to share, find and use information about health, human, and social services.
Year published: 2014
Document Author: Open Referral Initiative
Resource: Washington Courts Access to Justice Technology Principles (Washington State Courts 2020)
In 2000, the Supreme Court of Washington issued an Order Approving Access to Justice Technology Principles, as set out in the guidance document, Access to Justice Technology Principles.
Year published: 2020
Document Author: Supreme Court of Washington
Evaluation: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (i4J Program 2020)
The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report was published by the Innovation for Justice (i4j) Program at the University of Arizona School of Law, led by Professor Stacy Butler. The following is the report's executive summary.  
Year published: 2020
Document Author: Stacy Butler, Sara Mauet, Christopher L. Griffin, Jr., Mackenzie S. Pish
Paper: Courts Need to Provide Access to Justice in Rural America (COSCA 2018)
In a detailed policy paper entitled, Courts Need to Provide Access to Justice in Rural America, and published in 2018 by the Conference of State Court Administrators, readers will find a thoughtful analysis of how rural courts can expand access and support rural communities. The paper covers the following areas:
Year published: 2018
Document Author: National Center for State Courts (NCSC), COSCA
Report: Technology, Access to Justice, and the Rule of Law (The Law Society 2019)
The Law Society represents, promotes, and supports solicitors, publicising their unique role in providing legal advice, ensuring justice for all and upholding the rule of law. Innovation and technology are playing a critical role in ensuring everyone has equal access to justice. Against increased demand for legal services, and resource cuts, The Law Society conducted a research project to investigate whether technology is the key to unlocking access to justice innovation.
Year published: 2019
Document Author: The Law Society