Evaluation

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Article: Breaking Up Is Hard to Do, Especially When You Don’t Have a Lawyer (Reed 2021)
A study led by Havard Law School Professor Jim Greiner showed that low-income Philadelphians have a hard time accessing a divorce without an attorney — a problem that is likely widespread
Year published: 2021
Document Author: Rachel Reed, Harvard Law Today, James Greiner
Evaluation
Report: Digital Justice: HMCTS Data Strategy and Delivering Access to Justice Report and Recommendations (Byrom 2019)
This report was based on research conducted by Dr. Byrom during a three-month secondment to HM Courts and Tribunals Service (HMCTS) in early 2019, at the invitation of HMCTS chief executive Susan Acland-Hood. As a public guarantee of Dr Byrom’s independence, it was agreed her post would be unremunerated by HMCTS, and her findings and recommendations would be made public at the end of the secondment. 
Year published: 2019
Document Author: Natalie Byrom
Courts Research Reports, Evaluations, Best Practices, Surveys Reports Evaluation Best Practices
Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)
The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody cases involving self-represented litigants (SRLs), and how to triage cases to the appropriate resolution approach. This paper reported on an evaluation of the Anchorage ERP.
Year published: 2016
Document Author: Stacey Marz
Simplification Triage Judges Courts Legal Aid Private Bar Allied Professionals Reports Evaluation Linking a Self-Help Center to Other Services
Report: Technology, Access to Justice, and the Rule of Law (The Law Society 2019)
The Law Society represents, promotes, and supports solicitors, publicising their unique role in providing legal advice, ensuring justice for all and upholding the rule of law. Innovation and technology are playing a critical role in ensuring everyone has equal access to justice. Against increased demand for legal services, and resource cuts, The Law Society conducted a research project to investigate whether technology is the key to unlocking access to justice innovation.
Year published: 2019
Document Author: The Law Society
Research Reports, Evaluations, Best Practices, Surveys Reports Evaluation Technology
Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)
The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiatives within the Judicial Branch, and to intentionally develop systems to interconnect the larger court system with self-help programs. The Tool is designed to:
Year published: 2018
Document Author: California Judicial Council Center for Families Children & the Courts, Superior Court of California, County of Butte SHARP Program
Reports, Evaluations, Best Practices, Surveys Evaluation Best Practices Surveys Tools for Evaluating Self-Help Programs and Services Self-Help Centers Trial Court Self-Help Starting a Self-Help Center Best Practices for Self-Help Centers Managing a Self-Help Center Linking a Self-Help Center to Other Services Evaluating a Self-Help Center
Report: Developing the Detail: Evaluating the Impact of Court Reform in England and Wales on Access to Justice (Byrom 2019)
From the Executive Summary of The Legal Education Foundation's report:
Year published: 2019
Document Author: Natalie Byrom, The Legal Education Foundation
Reports Evaluation
Report: Evaluation of Glen Burnie District Court Self-Help Center (Maryland 2012)
This is a comprehensive evaluation of the Glen Burnie District Court Self-Help Center that helped lay the groundwork for Maryland now completely statewide and all court levels centralized self-help, see more at https://mdcourts.gov/selfhelp.
Year published: 2012
Document Author: Maryland Administrative Office of the Courts
Reports, Evaluations, Best Practices, Surveys Evaluation Managing a Self-Help Center Evaluating a Self-Help Center
Reports: Statewide Evaluation of Court ADR (Maryland 2013)
The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to Marylanders. The research was led by the Administrative Office of the Courts and funded in part by a grant from the State Justice Institute. The page may be accessed at https://mdcourts.gov/courtoperations/adrprojects. 
Year published: 2013
Document Author: Maryland Judiciary
Strategic Planning Courts Allied Professionals Reports Evaluation Impact of Self-Represented Litigant Innovations on Cost and Efficiency
News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)
The Washington State Supreme Court (courts.wa.gov) and the Washington State Bar Association (wsba.org) created an innovative program to expand the provision of legal services. Limited Licensed Legal Technicians (LLLTs) represent a new legal role that builds on the capabilities of traditional paralegals and operates without supervision by lawyers. LLLTs primarily help customers fill out legal forms and understand legal procedures.
Year published: 2017
Document Author: Thomas M. Clarke, Rebecca L. Sandefur
100% Access to Justice Courts Allied Professionals Evaluation Linking a Self-Help Center to Other Services
News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
 
Year published: 2016
Document Author: Alex Smith Davis
Strategic Planning Evaluation Best Practices for Self-Help Centers Managing a Self-Help Center Evaluating a Self-Help Center Triage & Service Portal