triage

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News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
 
Year published: 2016
Document Author: Alex Smith Davis
Strategic Planning Evaluation Best Practices for Self-Help Centers Managing a Self-Help Center Evaluating a Self-Help Center Triage & Service Portal
Weblinks: National Center for State Courts Triage Page (NCSC 2015)
The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many of the resources cited are repeated here, but be sure to check the NCSC Information and Resource page for updates (ncsc.org).
Year published: 2015
Document Author: National Center for State Courts (NCSC)
Triage Best Practices Managing a Self-Help Center Triage & Service Portal
Article: Triage - A Vital Tool to Increase Access to Justice (Boyle 2013)
In this article in Slaw, Canada's on-line legal magazine, Kari Boyle reviews some of the triage activity in Canadian Civil Justice Reform.  About the author:
Year published: 2013
Document Author: Kari D. Boyle
Triage Best Practices for Self-Help Centers Linking a Self-Help Center to Other Services Triage & Service Portal Articles & SRLN Briefs Scaling in Court Systems