News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)
Various Supplementary Resources:
Listen to a piece about ERP on NPR
Learn more about the self-help services in Alaska for family law cases (opens as PDF)
Early Resolution for Family Law Cases in Alaska's Courts
Year published:
2015
Document Author:
News, SRLN
SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines developed, far more complicated decision trees were developed to improve the efficiency and effectiveness of hotline attorneys. And today, many programs are creating on-line intake and triage systems that are integrated into their informational webpages and/or case management systems.
Year published:
2015, 2016
Document Author:
Self-Represented Litigation Network
News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)
SHARP: Expanding Access to Justice for Rural Californians
Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Tehama Counties. Bonnie Hough, Managing Attorney for the California Administrative Office of the Courts, says SHARP (The Self Help and Referral Program) is a “model program for how to deliver services to litigants in areas where there isn’t an attorney.”
Year published:
2015
Document Author:
News, Alex Smith Davis, SRLN