Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)
A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and responsibilities, help center facilities set-up, central administration and management of center including data collection, center promotion and appendices that include sample forms.
Year published:
2015
Document Author:
Rochelle Klempner
Conference: New York State Judicial Institute Eastern Regional Conference on Access to Justice for the Self-Represented (New York 2006)
The following four webcasts were from the Eastern Regional Conference on Access to Justice for the Self-Represented, which took place in White Plains, New York on May 11-12, 2006.
Session 1: Creating Access to the Courts Across Cultures and Languages
https://www.youtube.com/watch?v=1IR6PA2BRo4&feature=youtu.be
Year published:
2006
Report: Self-Represented Litigants: Characteristics, Needs, Services - The Results of Two Surveys (New York 2005)
A survey of self-represented litigants in the New York City Family Court and New York City Housing Court in 2003.
Year published:
2005
Weblinks: Language Access Bench Cards (Multiple States 2015)
As courts develop language access policies, many are developing bench card to standardize bench officer protocols. Examples of a few follow:
Minnesota Bench Card for Courtroom Interpreting
Minnesota Bench Card for Video Remote Interpreting in the Courtroom
Year published:
2015
Document Author:
SRLN
Report: Self-Represented Litigants in New York City: Characteristics, Needs, Services in Family and Housing Court (New York 2005)
In 2005, the New York State Unified Court System’s Office of the Deputy Chief Administrative Judge for Justice Initiatives (DCAJ-JI) released this report that surveyed 3,303 litigants appearing without a lawyer (“self-represented litigants”) in the New York City Family Court and New York City Housing Court in 2003. Most litigants in these courts appear without a lawyer for critical types of cases: evictions; domestic violence; child custody; guardianship; visitation; support; and paternity.
Year published:
2005
Document Author:
NY State Office of The Deputy Chief Administrative Judge For Justice Initiatives