Reaching SRLs During COVID: Outreach Campaigns Leverage Social Media, Ad Spots, and Traditional Print to Ensure SRLs Know Self-Help Support Is Still Available (News 2021)
With in-person support for SRLs limited or halted due to COVID, a significant number of self-help services are continuing to serve the public even when their court might be closed. The challenge in this circumstance becomes how to tell the public that self-help is available when the court says it’s closed. Outreach strategies are particularly critical at a time when more people than ever find themselves in need of legal guidance on COVID related issues ranging from tenants’ rights to unemployment law.
Year published:
2021
Document Author:
News, SRLN
Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide.
Year published:
2017
Document Author:
John Greacen
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, workshops, and clinics. It also includes information regarding technology and business process options and describes a study of how eight sites provide remote self-help services to self-represented litigants and its principal findings and recommendations.
Year published:
2016
Document Author:
Self-Represented Litigation Network, John Greacen
News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
Year published:
2016
Document Author:
Alex Smith Davis