Court Navigators

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The access to justice crisis looms large. An estimated 30 million people each year are reported to lack legal representation in the state courts. A full spectrum of approaches is required to mitigate this crisis and one important approach is the use of “nonlawyer navigators” who come from outside the courts to assist self-represented litigants (SRLs) with their civil legal problems. This subject is discussed in a report published in June 2019, Nonlawyer Navigators in State Courts: An Emerging Consensus, based on a survey of the national landscape where “nonlawyer navigators” were defined as individuals who are not court staff, operate physically within a court, and provide direct “person-to-person” assistance to SRLs. They are individuals who do not have full formal legal credentials, who assist SRLs with basic civil legal problems, and who are part of a formal program.

This Navigator page has information about management of such programs as well as related communications and research materials. We hope this collection of documents will be helpful to all of those who wish to create their own nonlawyer navigator programs in their state courts to enhance access to justice for SRLs. A helpful contact list is also included should individuals designing their own materials wish to speak to others who have created such programs. 

We are very grateful to leaders of nonlawyer navigator programs in state courts all over the country. They were most helpful in providing useful documents and information to help guide others as they move forward to create new programs around the country. Please see in addition, on the research page above, reports on different kinds of navigator programs outside the courts as well. 

Report: Nonlawyer Navigators in State Courts: An Emerging Consensus (McClymont 2019)
This report provides a survey of the national landscape of nonlawyer navigator programs in state courts assisting self-represented litigants. It includes an analysis of 23 programs in 15 states and the District of Columbia. It is based on extensive outreach and interviews with more than 60 informants who created, oversee or manage nonlawyer navigator programs in court settings. The report describes program features and offers practical considerations for creating and implementing such programs.
Year published: 2019
Document Author: Mary McClymont
Report: Nonlawyer Navigators in State Courts: Part II - An Update: New Energy, Urgency and Possibilities (McClymont 2023)
In 2023, Mary McClymont published Report: Nonlawyer Navigators in State Courts: Part II - An Update: New Energy, Urgency and Possibilities as a follow-on to her original research of how Navigators provide help in the state courts. She discovered tremendous growth and momentum. This report details those findings, and offfers improtant information about funding strategies.
Year published: 2023
Document Author: Mary McClymont
Resource: SRLN Navigator Working Group Webinar (January 2023)
In our January 2023 webinar, we took another look at virtual services. Shereice Perry and Lisa Colpoys discussed the details behind managing a virtual navigator program. Watch the recording of the SRLN Navigator January 2023 webinar via this link!
Year published: 2023
Document Author: SRLN
Resource: SRLN Navigator Working Group Webinar (November 2022)
In our November 2022 webinar, we were able to hear from Sarah Song, Supervising Senior Program Manager of the Access to Justice Division at the Administrative Office of Illinois Courts about some of the limitations to technology advancements in the courts that point to the continued need for human-based assistance for self-represented litigants. Magistrate Gene Edwards of the Franklin County Municipal Court also spoke to us on finding out how to get the judiciary involved and benefits of navigator programs from the perspective of the bench.
Year published: 2022
Document Author: SRLN