News: Tale of Two No-Cost Re-Engineering Projects that Launched Self-Help Centers (SRLN 2015)

Both the Bronx Family Court and the Pittsburgh Court were able to significantly increase quality, speed, and capacity by re-engineering procedures, re-arranging physical layout, some paint, and new benches. See Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In the First Three Months With No-Cost Reengineering Initiative (SRLN News 2016) and attached presentation from EJC 2015 describing both.

Last updated on .

State: Katherine Alteneder

Year published: 2015

Document Author:

  • SRLN

Topics

Simplification Starting a Self-Help Center Best Practices for Self-Help Centers Linking a Self-Help Center to Other Services

States

Katherine Alteneder
Files
EJC 2015 Bronx & Pittsburgh.pdf

Table of Contents

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